Frequently Asked Questions

Everything you need to know about finding and renting short-term retail spaces.

Getting Started

How does rentail.space work?

Rentail.space connects you with short-term retail spaces in shopping centers. Simply chat with our AI to find spaces that match your needs, book your preferred space, and start selling. We handle the paperwork for you.

What is specialty leasing?

Specialty leasing is a type of retail space that is leased for a short period of time, typically for a few days to a few months. It may be a kiosk, a cart, a booth, a pop-up shop, or a shared space.

Pricing & Payments

How much does it cost to use rentail.space?

Nothing! We don't charge any fees to use our service. You only pay the rental cost for the space, utility bills, etc. We don't charge you any transaction fees or booking fees.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and bank transfers. All payments are processed securely through our platform.

Can I get a refund?

Refund policies vary by property and are agreed upon at booking. Generally, cancellations made 7+ days before your start date are eligible for refunds. Check specific terms when booking.

Booking & Spaces

How far in advance should I book?

It varies by location and season. Popular locations during holidays book months in advance, while other times you might find same-day availability. We recommend booking 2-4 weeks ahead when possible.

What if I have issues during my rental?

Contact the property manager to report any issues. They'll help you resolve the issue as soon as possible.

How does the AI recommendation system work?

Our AI analyzes your business type, budget, target market, and foot traffic needs to suggest the best-fit spaces. It learns from successful bookings to improve recommendations over time.

Still have questions?

Our team is here to help. Reach out and we'll get back to you within 24 hours.

Contact Support